BOOKING INFO

COVID-19 SAFETY PROTOCOLS: What to expect when joining us

SingleThread Restaurant, Farm and Inn prides itself on being a leader within our community and industry. Our response to the COVID-19 pandemic and the resulting Restaurant Guidelines set forth by the State of California and the Center for Disease Control (CDC) is to practice the same level of commitment, attention to detail, and care of simpler times. In short, we have done the very best with implementation of safe and sanitary practices while consistently striving to exceed our own standards for a healthy and productive work environment.

OUR STAFF

All staff members must take their temperature daily, and are asked a series of questions to evaluate symptoms relating to COVID-19.

All staff members are continually educated on COVID-19, and all guest protocols and procedures.

All staff members are continually educated on proper and regular hand cleaning and sanitizing practices, and are required to properly wash and sanitize their hands throughout the day, and before and after activities such as: the start and end of their shift, using the restroom, cleaning, eating.

All staff members wear appropriate PPE (Personal Protective Equipment) in accordance with federal, state, and local regulations and are trained on proper use and disposal of PPE.

All staff members are required to wear masks at all times. 

Masks and gloves have been provided to all staff members. 

Our housekeeping personnel are required to wear masks and gloves.

SAFETY PROTOCOLS

General

In compliance with Cal/OSHA, we have implemented the Cal/OSHA COVID-19 Prevention Plan (CPP), which is designed to control exposures to COVID-19.

In compliance with the County of Sonoma, we have implemented the Social Distancing Protocol & COVID-19 Site-Specific Protection Plan.

We will continue to monitor and control our workplace from potential hazards.

We will continue to practice social distancing between employees and visitors of at least six (6) feet.We will continue to practice social distancing of at least six (6) feet to the extent possible in all work areas, including but not limited to: indoors, outdoors, vehicles, structures, facilities, and offices.

Hand sanitizer is available throughout the premises at all times, and is also available upon request.

Common areas and surfaces, such as doors, door handles, railings, restrooms, floors, chairs, tables, reception area, the study, inn hallway, elevator, stairwell, offices, and kitchens are disinfected and sanitized regularly throughout the day, and restrooms are sanitized every 15 minutes, in accordance with CDC guidelines, the State of California guidelines, and the applicable local County and/or City guidelines. 

Elevator - button panels are sanitized at least once per hour; hand sanitizer is available at or in elevators; the number of guests per elevator will be limited.

The frequency of air filter replacement and HVAC system cleaning will be increased to maximize fresh air exchange.

 

Dining

Guests will be required to wear a mask upon arrival to the restaurant and keep their mask on until they are seated in the dining room.  Unfortunately, guests will not be permitted to enter our kitchen.

Staff members will not be permitted to directly touch guests or their belongings, under any circumstance, including common gestures, receiving coats, hats, masks, mobile phones, luggage, cars, car doors, etc…, and there are no valet services.

We maintain a distance of six (6) feet from our guests; guests are informed of these parameters prior to their reservation.

A wine list is emailed to our guests on the day of their reservation for them to read on their own personal device.

The outdoor Dining Room will be limited to 14 tables. The indoor Dining Room will be limited to the capacity as regulated by state and county guidelines. All tables are at least six (6) feet away from each other. Every table is sanitized prior to guest arrival, and is disinfected upon guests’ departure.

Inn

Guests requesting bell service will be assisted and the bell cart sanitized before and after each use.

Guests will be provided a spray bottle of hand sanitizer or wipes in each room for guest use. 

Multi-use and unnecessary items and amenities will be removed from guest rooms.

Housekeeping will be limited during our guest's stay; we will not replace guest linens unless requested.

Room service will be adjusted for proper pickup/delivery protocols, sanitation of cutlery, and single use condiments.

When possible, rooms will be left vacant for 24-72 hours prior to or after cleaning and disinfecting.

Cleaning, sanitizing, and disinfecting protocols have been put in place, in adherence to CDC, state, and/or local guidelines, to clean guest rooms, with particular attention paid to high-touch items and surfaces.

All bed linens and laundry will be washed at a high temperature in accordance with CDC guidelines, and dirty laundry is bagged/contained in the guest room to eliminate excess contact while being transported. 

In the case of a presumptive COVID-19 positive guest, the guest’s room will be removed from service and quarantined and the guest room will not return to service until the case is confirmed or cleared.

In the event of a positive case, the room will only return to service after undergoing an enhanced sanitization protocol (per state and/or county regulations, as applicable), which is encouraged to be performed by a licensed third-party service.